FAQ

No. There are no wait times. We have a sufficient number of certified, fully trained personnel available 24 hours a day, seven days a week.

Yes, it is easily accessible. We can arrange for a certified carers to stay with you overnight to provide care and support.

We keep digital records of all support notes, which can be accessed online by your authorized representatives. We are planning to create family portal for accessing all the records and support notes.

That’s a simple one. We have highly dependable and friendly carers/staff who can come to your home and perform domestic tasks for you, such as cleaning, grocery shopping, hanging out laundry, ironing, and so on.

Please enter your details in the Referral Form section and submit the details. Alternatively, you can email us directly on info@sunshineexceptionalcare.com.au or call us on 0424 921 225.

You can leave your information in the Request Call Back Form from https://sunshineexceptionalcare.com.au/ or send an email to info@sunshineexceptionalcare.com.au and we will contact you as soon as possible. If the matter is urgent, please contact us at +61 424 921 225, and in an emergency, please dial 000.

Unfortunately, as stated in our privacy policy and the Privacy Act, we are unable to disclose or discuss any details or information on behalf of anyone else unless you have been given permission to do so.

Please email your CV, cover letter, and any other supporting documents to info@sunshineexceptionalcare.com.au and we will get back to you.